Refund Policy

Refund Policy

At Pine Forest Cleaning Services, we strive to provide exceptional cleaning services that meet your expectations. If you're not satisfied with our services, we're happy to provide a refund or adjustment according to the following policy:

Eligibility for Refund

• A refund may be issued if we fail to provide the agreed-upon services or if the services are not completed to a satisfactory standard.

• Requests for refunds must be made within 3 days of the scheduled cleaning date.

Refund Process

• To request a refund, please contact us via phone or email with your booking details and reason for the request.

• We'll investigate the issue and respond to your request within 3 days.

• If your request is approved, we'll provide a full or partial refund, depending on the circumstances.

Exceptions

• Refunds will not be issued for:

• • Services completed to a satisfactory standard.

  • Cancellations made by you with less than 3 days.notice.

  • Additional services or special requests not included in the original booking.

Adjustments

• In some cases, we may offer an adjustment, such as a complimentary re-clean or a discount on future services, instead of a refund.

Email Us

If you have any questions or concerns about our refund policy or would like to request a refund, please don't hesitate to contact us:

@: Pineforestcleaningservices@outloo.com

We're committed to providing excellent service and value to our customers. Your satisfaction is our top priority.